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Russ & Naomi, my heart is broken for you. Braden, such a talented, intelligent and witty young man, will be missed by many. You are loving and caring parents and I know the love you have for your family. I pray God will comfort you and hold you up as you hold each other up. Thank you for sharing...

Thank you, Dan.

What we've found so far: 1. The problem extends to only Mapfre policies. 2. People concerned that their places might have suffered rain damage should remember that Mapfre doesn't offer Hydro coverage to beachfront properties. Beachfront is considered anything within 500 meters from the highest...

Roseanne, I got the message and your number and intend to call you tomorrow. I saw your email yesterday before going on the air.

It's clear to me that we must continue with our audit and issue replacement policies and reimbursements to some clients. Once that is done, I'll be better able to address the questions you raise. Even posting on this forum and answering your questions is secondary to speaking to my clients...

It's worth a lot, Gary. The reality is that my clients are truly the best. Most have been wonderful...You included~

James, I haven't heard from you. You can call me direct at 602.512.1601 or email [email protected]

I don't know James...you must pm me with your full name. A screen name doesn't help me at all.

To ProAlliance clients: Of the 12 policies spoken of above, all but one client (owner of 2 condos) have opted to accept my offer of a new policy at no cost. 8 of those were renewed with the same carrier, Mapfre Tepeyac. Along with the policy itself, those 8 received a copy of the receipt for...

P.S. I read that Beach Bum post but didn't really understand it. Who is that? One of the owners? Heisler? Guess I've been gone too long. The only place I have responded prior to this has been Las Palomas. I never left this forum per se...I just had so much going on that I hadn't been here to...

Hi Bob, thanks for understanding. At first I didn't connect the dots. I was mistakenly seeing this problem in it's own context...a ProAlliance screwup. It hadn't occurred to me that so many people are skittish about whom to trust in Mexico, nor had I remembered how many have been taken advantage...

"People" aren't jumping on me, you are. And the only reason it'll increase business is because you come across as a simple pot-stirrer. The problem we've had with policies isn't what I refer to as 'bizness', but rather that which you called a dance. I'm not proud that this has happened at all...

Gee...you must be a good lawyer, since you think to ask what everyone else (including me) has already thought about. I dodged a bullet. Is that what you've got stuck up your...uh...in your craw? Don't be disappointed, though, this is still something I wish hadn't happened. It's cost me and will...

So now you're calling me a thief, cheat and a liar? You ask for explanations then call them excuses. You call this dancing? You're sloppy, Dude. Aren't you some kind of tax lawyer? Gimme a break. Ultimately Las Palomas did me a favor because we needed to know there was a problem. It would be...

ProAlliance claim record sept 2013-sept 2014 (always paid directly to insured by carrier) LOCATION FILED PAID AMOUNT (USD) L.P. CORDOVA SEP 2013 JAN 2014 $14,200.00 L.P. OPALO JAN 2014 APR 2014 $85.00 SONORAN SPA...

Personally I think #1 should be more important, but it's been answered. I don't care if they're monitoring this, nor does it matter to me whether they call Mapfre. I'm not guessing as to the number of policies. It was 6 a week ago, is up to 12 and I hope it won't surpass 20. I promised to keep...

Love you too~

Thank you. I've spoken with many and don't always know to connect the client to the screen name, but regardless...your kindness is appreciated.

Thank you, Rick. I too would like to have those with valid policies and paid claims say so.

That should be "you're funny" 1. I'm less concerned about what Mapfre is doing than I am with making sure my clients have a) a valid policy or b) a full refund. 2. You probably meant super confident. I'm confident in my ability to make things right. Why shouldn't I be? All I can do is try. The...