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Mi amigo Luca: Don't even concern yourself with who said it. Take it from me...every time some anonymous person comes in here to post that they didn't like ProAlliance Insurance, we get a boost in business. Whoever it was did you a favor. Anyone who gets to know you will see the big, sensitive...

Hey, Melissa...I'm looking forward to us going and introducing you to my dear friend, Luca, as well as his employees, Eduardo, Miguel and Victor. All three were upset when they saw this and right away, they came to his defense. Miguel said he's known Luca since long before he worked for him and...

Actually the articles make it sound as though the race is moving to Sonora. That simply ain't happening. I can't explain in detail yet, but the reserve will not be a deterrent to what is being considered. We're talking about a long race that begins and ends in RP.

You didn't even know Sal isn't the owner and you know what Roger Norman is going to do? Baja 1000 will keep it's tradition going...but Sonora racing is going to take hold and begin its own tradition. This is a project that's been in the works for years, and through 3 municipal administrations.

I thought that's what I said...Score isn't going to leave Baja. They will, hopefully, expand into Sonora, and the proposed route is really gonna get people talking about Peñasco. Sal Fish was also there. When he came here the timing wasn't yet right. All things happen in their time.

was a huge success. There is some distortion and exaggeration in the following accounts, but I guess it's no longer a secret. I've translated the one article for your convenience. There's no reason to think Baja is losing races. However the meeting with Mr Norman went better than we could've...

Isn't Best Buy the place with terrible customer service that will play hardball with anyone wanting a refund? Just pointing out the irony...

nope nope nope and nope

Not from what I've seen, Melissa. The guys seem to love working there. Luca is a sweetheart and the waiters, especially Miguel and Victor are always in a good mood. Luca's fiancé Karina is wonderful. I wouldn't believe a word of that rumor. I've seen Luca under stress and yet always willing to...

I knew you'd be the first one to jump on that...and Julie the 2nd! Email me an address where I can send you a copy before they all walk outta here.

The best thing is to contact Paty. I'll be going on a secret mission next week, but if all goes well, there'll be exciting news to report sometime in the not-to-distant future. If not, then I'll regret having said even this much. Email [email protected]

Office from the States: 602.773.1031 US Cell: 602512.1601 Office Mexico: 388.6624 MX cell: 638.386.9081 PS. Once more the "enter" button isn't giving me a line break. What am I doing wrong?

You know, I too would love to know what we did to you. Landshark, I was so focused on the fact that we had a (rare) dissatisfied customer that I didn't pay enough attention to the wording. Not treating someone well is a different thing altogether than having a client upset because a claim took...

Some of my favorite clients live in Bella Sirena. I appreciate that they gave us a shot. I believe to this day that they had a better policy with a higher-ranked insurer and for a lower cost. I further believe that most owners at resorts are good and have the best intentions. What...

I wasn't aware. I hope you don't get any negative remarks for being honest. I don't know who you are, but am sorry you had a bad experience with us.

While I can't imagine a situation where a claim would be paid out of my account, we do ask my clients who aren't paying with credit/debit cards to write the checks out to me. The insurance underwriters and I settle up every month and what I've collected (minus my commission) is deducted from...

Whether there's any truth to that or not...he's recovered quite well.

Hey Eddy, next time he comes down, let me know he's in the neighborhood. I actually had a mom ask me once to swing by Playa Bonita daily and make sure the daughter's car was there because the kid promised to use taxis around town.

Great! We'll be waiting for you. We're not always the cheapest, by the way. It just depends on what we're insuring. Underwriters change their rates quite frequently based on their statistics. We try to make sure we're worth a couple of extra bucks, just in case. What I can promise you is that...

I might have way fewer clients than Portugal, but at least mine like me! Seriously, my clients are a joy to deal with. Below is a conversation I had with a guy I was introduced to at Lat 31: MIKEY RIGGS: “Meet Rosie Glover, the person you should bebuying your insurance from…give him a card...