Satisfied Frog

M

mermaid

Guest
Went to the Frog last Friday. I ordered the fish & chips since it was the Friday special and my wife ordered the fried chicken. The fried chicken, potatoes and gravy were great, so were the very cold beers. The fish on the other hand was some of the worst I've had. It looked wonderful when it came out but....big batter, thin mushy fillet that oozzed oil when you touched it. Mentioned it to the waitress, but it was still on the bill.
 
Ed Chilleen

Ed Chilleen

Guest
It's been almost a year that we started the Satisfied Frog. Contrary to what has been said above the Frog has been a resounding success. We installed a new manager in April, Rick Nichols, New help and new menu. Oh and All beer is $2.00 every day 7 days week. Fried Chicken mashed potatoes and gravy are to die do. So check out Face Book page and see what others are experiencing. https://www.facebook.com/TheSatisfiedFrog?ref=bookmarks
 
Roberto

Roberto

Guest
I find the menue very limited. I guess the $2 beer is the draw. Went in about a week ago. A decent crowd but far from mobbed. Waitress #1 came by and we ordered drinks. Wine came in a very small jelly jar. Waitress disappeared. Waved empty glass a bit and waitress #2 came by. Ordered more drinks and a pizza. Waited, waved again for another drink. Waitress still missing. Effusive and friendly owner wife, girlfriend or daughter came to the table. Told her I was having difficulty getting a drink. She took a look at the small jelly jar, made a comment and got a larger jelly jar with wine. We waited. Several pizzas came out. Looked for waitress #2 to check on the pizza, but she seemed to have disappeared. No pizza after a loooong wait. Waved down a gent who seemed to be in charge, owner or manager, who knows. Inquired about the pizza. He went to talk to the pizza guy, came by an apologized said the pizza would be next up. Got the pizza and it was just OK. To his credit he did not charge for the pizza but we did not enjoy the visit and prolly won't go back. So Ed, seems like you might have more adjusting to do here.
 
C

chihauhau

Guest
Roberto said:
I find the menue very limited. I guess the $2 beer is the draw. Went in about a week ago. A decent crowd but far from mobbed. Waitress #1 came by and we ordered drinks. Wine came in a very small jelly jar. Waitress disappeared. Waved empty glass a bit and waitress #2 came by. Ordered more drinks and a pizza. Waited, waved again for another drink. Waitress still missing. Effusive and friendly owner wife, girlfriend or daughter came to the table. Told her I was having difficulty getting a drink. She took a look at the small jelly jar, made a comment and got a larger jelly jar with wine. We waited. Several pizzas came out. Looked for waitress #2 to check on the pizza, but she seemed to have disappeared. No pizza after a loooong wait. Waved down a gent who seemed to be in charge, owner or manager, who knows. Inquired about the pizza. He went to talk to the pizza guy, came by an apologized said the pizza would be next up. Got the pizza and it was just OK. To his credit he did not charge for the pizza but we did not enjoy the visit and prolly won't go back. So Ed, seems like you might have more adjusting to do here.
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Agree Roberto, had a similar experience a few weeks ago. Waited for 2nd beer, pizza tasted burnt and smokey, and some guy taking pix to post on fb to show they customers ( lol ). Friend and I were actually rating pizzas, sorry guys you failed last on our list.
 
ben21

ben21

Guest
Restaurant business is tough, gotta have thick skin. Ed, thanks for being receptive to the feedback, it can't be easy. I'll be sure to stop in next time we're down and give your place a try.
 
tmotsinger

tmotsinger

Eating Newbie Gringo Taco
I'm not in the business and I drink less than I used to, but I'll never understand the fiscal logic behind bars where you can't get a second drink. Even the fictional Sam Malone's rule was "No empty glasses on the bar."

I stand by my earlier review. There are great places up the Malecon where the staff are happy to sell you their product.
 
C

chihauhau

Guest
Terry C said:
If you want a great burger for lunch go to the Boo Bar. If you want a great pizza go to Capones or Brothers pizza.
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I agree, but with Brothers closed now , the Boo has a very comparable pizza then Capones and cheaper. You're right on about the burger
 
M

MIRAMAR

Guest
I've never wanted a burger in Penasco- beef and shrimp tacos, shrimp cocktails or fish. You can't get better than that. But this is good to know if I ever am down for a while and need Cheeseburger in Paradise.
 
Ed Chilleen

Ed Chilleen

Guest
mermaid said:
Went to the Frog last Friday. I ordered the fish & chips since it was the Friday special and my wife ordered the fried chicken. The fried chicken, potatoes and gravy were great, so were the very cold beers. The fish on the other hand was some of the worst I've had. It looked wonderful when it came out but....big batter, thin mushy fillet that oozzed oil when you touched it. Mentioned it to the waitress, but it was still on the bill.
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Sorry about the fish, no excuses, All i can say is the manager should have been to your table to check and they would have caught that .........Send me your your e-mail address you have a FREE dinner coming...Please send to [email protected]
 
Ed Chilleen

Ed Chilleen

Guest
I take all criticism to heart and we work every day to make our place the best we can. Some people are going to like it and some are not no matter what you do. All I know is business is growing and every month has been better than the last one. In March we are adding an authentic mesquite wood smoker and BBQ will be on our menu. Some of you have made up your minds because of a bad experience a year ago, some just read something and decided we weren't worth going to visit. That's Ok choice is good but obviously someone likes us and we know from current feedback our food and drinks are reasonable and our service is improving. So we still have Cold Beer, Great drinks and awesome food at a reasonable price for Rocky Point. Sunday Fried Chicken at $12.00 for a whole chicken is a bargain but you better get there early.........I'ts Busy
 
BootNHat

BootNHat

Guest
When are you going to start making Chili Beer down here? Actually I was wondering if it is even possible down here to do a micro brew?
 
Hillbeartoe

Hillbeartoe

Guest
Ed Chilleen said:
I take all criticism to heart and we work every day to make our place the best we can. Some people are going to like it and some are not no matter what you do. All I know is business is growing and every month has been better than the last one. In March we are adding an authentic mesquite wood smoker and BBQ will be on our menu. Some of you have made up your minds because of a bad experience a year ago, some just read something and decided we weren't worth going to visit. That's Ok choice is good but obviously someone likes us and we know from current feedback our food and drinks are reasonable and our service is improving. So we still have Cold Beer, Great drinks and awesome food at a reasonable price for Rocky Point. Sunday Fried Chicken at $12.00 for a whole chicken is a bargain but you better get there early.........I'ts Busy
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I like the fact that you are here, addressing customer concerns and complaints. That takes a lot of balls. I have to say so far I have avoided it but when we come down in April I will stop in and check it out.
 
mondone

mondone

Whitecaps
Hillbeartoe said:
I like the fact that you are here, addressing customer concerns and complaints. That takes a lot of balls. I have to say so far I have avoided it but when we come down in April I will stop in and check it out.
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Me also, let's see what you got. I must admit I just bought a six pack of chili beer at total wine today to bring down to mi casa for spring break week.
 
M

MIRAMAR

Guest
When you go, try the fried chicken, and fried tequila- I see a pattern here. Fried chicken seems weird for Penasco, and I wouldn't eat that all the time, but it's really good for a change.
 
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