Need a Computer Software genius in Penasco.

Had a major meltdown of the book keeping computer. Anyone around in Penasco with good data recovery skills? Or maybe coming to town soon??

HELP!

Roberto call Ramses he can fix it.

Thanks !! I'll do it. Call and come by for a beer if you are in town or next time.

Will do, possibly next weekend.

Me too. LOL

GV Jack said:

Me too. LOL

You're on !

Looks like a hopeless cause. Apparently the virus was downloaded when someone opened an e-mail. It's Baaaad, trashed everything and maybe can't be removed. I have always believed you had to do more than just open an e-mail to get a virus? Is this possible to happen just from opening an e-mail??

Yes there was an anti virus program which identified it as a virus but was helpless to stop it.

There's even stuff now that contained in pdf's.....(adobe acrobat files)

MOST viruses attack when you open an attachment to an e-mail. I have heard of some viruses attaching from a web page, but have never encountered that threat.

Is it the blue screen of death you are seeing? Did you try to reboot in safe mode? There is an excellent program call Malware Bytes that can sometimes clean it out but
it sounds like yours is pretty far gone. Did you have any backup? For my business stuff I use two backups. An external hard drive and an online service called Carbonite.
I have them set for auto-backup of specific files every night. Now that I am becoming more and more retarded, I will make it bi-weekly. One thing about the external hard
drive is you can make a mirror image of your system and if the main drive is shot there is a way to use the hard drive as your main drive.

As a last resort, there are some nerds out there that can dimantle your hard drive and try to squeeze the info out of it. Man I feel for you on this one. It really ticks one off when
that happens.

Well, that's the odd part to me. The story is that the e-mail was only opened, no attachments opened. Ramses, the modern day Macgiver has the tower. There is a backup system but, blah, blah, blah. I'm trying to help without making it MY problem !! Hard heads involved !!

I had a virus once and did a system restore to the previous day and it fixed it. It was a UPS can't deliver attachment I opened. I was also waiting on a UPS package at the same time.

Roberto said:

Well, that's the odd part to me. The story is that the e-mail was only opened, no attachments opened. Ramses, the modern day Macgiver has the tower. There is a backup system but, blah, blah, blah. I'm trying to help without making it MY problem !! Hard heads involved !!

OK..I got it. I'm back to directing people to places I don't have a clue where they are...

GV Sez; OK..I got it. I'm back to directing people to places I don't have a clue where they are...

And I must say, you are very good at it too !!

Terry C said:

I had a virus once and did a system restore to the previous day and it fixed it. It was a UPS can't deliver attachment I opened. I was also waiting on a UPS package at the same time.

Tried that immediatly, NO SOAP! The virus must have blocked it or had already zapped the restore files.

Roberto, go to Pinkys Dive and as for Josh, bartender/DJ/bouncer tall guy, he knows his way around computers!!!

Just Sayin.....Heard, only rumor though, no personal, experience that some <WASHMYMOUTHOUTWITHSOAP> sites carry viruses.

Terry C said:

I had a virus once and did a system restore to the previous day and it fixed it. It was a UPS can't deliver attachment I opened. I was also waiting on a UPS package at the same time.

There are a bunch of virus' out there that disable your system restore, which essentially deletes any restore points....had that happen a couple of years ago on my daughter's computer....

There is a program out there...hijackthis...it's a freebie....that lets you see everything that is loading at startup....you can delete/disable individual items...and even those items that won't let it delete them can be marked, and when you reboot, it zaps them before they load.

Joe, do you know for a fact that a virus can be downloaded by simply opening an e-mail?

It depends. If you do not have the feature enabled that allows you to view .html images in your e-mail, you should be safe. Most of the time you actually have to open the attachment or click on links in the e-mail in order to activate the virus. Never open or click on suspicious attachments and URLs and always maintain your antivirus and anti-spyware software up-to-date, alsof a certain stoplight smashin codger sends you a link to look at his new Ukrainian wife don't open it.

Roberto said:

Joe, do you know for a fact that a virus can be downloaded by simply opening an e-mail?

What jerry said....particularly that last part....I'm pretty careful on where I go on the web...but ran a Full scan last weekend...and had 4 Trojans my anti virus found...was starting to have problems with both browsers I use...that was the reason for my scan.....there are a couple spyware/virus programs that have free versions I also run occasionally...they sometimes pick up stuff programs like Nortons don't

jerry said:

It depends. If you do not have the feature enabled that allows you to view .html images in your e-mail, you should be safe. Most of the time you actually have to open the attachment or click on links in the e-mail in order to activate the virus. Never open or click on suspicious attachments and URLs and always maintain your antivirus and anti-spyware software up-to-date, alsof a certain stoplight smashin codger sends you a link to look at his new Ukrainian wife don't open it.

I have no idea who he could be talking about. My wife's not Ukranian. She's hillbillyian. Don't pick on me today. I had a crappy golf game and lost $1.50

Jerry Sez: If you do not have the feature enabled that allows you to view .html images in your e-mail,

I don't know what that means. How would I find that out?

Hey the pictures of his Ukrainian wife were HOT ! But he said it was his novia. That GV, ya gotta watch him. He said he tells his wife he went to play golf when he visits her.

Set some time aside, and run this on full scan..http://www.microsoft.com/security/pc-security/malware-removal.aspx

Jerry Sez: If you do not have the feature enabled that allows you to view .html images in your e-mail,

I don't know what e-mail program you use, but look in the menu bar and you may see something that says View.
Open it and see if it has a command that says Preview Pane. If it is checked it allows the email program to show images and the like on any email you receive.
This can possible carry a virus, but 9 times out of 10 it is from an attachment.

Now this is not a threat, but a promise. One word to my wife about the novia and you will be out there with those 35,000 dead clams. Kapish???

Kenny said:

Set some time aside, and run this on full scan..http://www.microsoft.com/security/pc-security/malware-removal.aspx

That is a good tip and so is a porgram called MalwareBytes. It is a free download to use manually, but to get it to auto-update and auto-scan it costs a few bucks. I'm also gonna look at hijackthis as suggested above.

GV sez: look in the menu bar

Where is that bar, Calle 13 or in the Mirador.

OK I'll clam up abou the novia.

Kenny, I was just gonna send you an e-mail asking for that. I have it loaded at home from the last time you sent it.

Roberto said:

GV sez: look in the menu bar

Where is that bar, Calle 13 or in the Mirador.

OK I'll clam up abou the novia.

Kenny, I was just gonna send you an e-mail asking for that. I have it loaded at home from the last time you sent it.

You can't get a better program for any price, and because their always improving it, I always download it right before I use it. The full scan takes some time because it's so thorough, so just start it, and then go have some Thunderbird.8-)

Has it cooled down there some today? A system has come through up here, and it's nice.
Saturday
79° / 51°
Sunday
78° / 50°
Monday
76° / 48°
Tuesday
73° / 50°